Terms of Service

These terms explain how smtgltd.com operates as an affiliate decision-support intermediary. We are not the merchant or seller, and we do not process orders or payments. We also do not handle shipping, returns, refunds, replacements, or warranties. Our role is to receive assistance requests and, where relevant, forward them to the external merchant or supplier connected to the offer.

Our role and your use of this site

smtgltd.com provides information and assistance to help you make decisions about offers listed on external merchant or supplier sites. You may use this site to ask questions or raise concerns, but any purchase-oriented action continues on the external merchant or supplier site rather than through an on-site checkout. You are responsible for reviewing the external offer and the merchant's or supplier's own terms before proceeding. Responsibility for the external transaction and its commercial decisions stays with the merchant or supplier.

Requests we can help route

When you contact contact@smtgltd.com, we can receive your request and forward it to the relevant merchant or supplier if needed. Examples include a delivery-status question, a return-eligibility question, or a warranty-contact question. The merchant or supplier may be a retailer, marketplace seller, or manufacturer identified on the external offer.

Intermediary assistance can help route a request, but eligibility, availability, timing, delivery, return, refund, replacement, or warranty outcomes depend on the merchant or supplier and its terms. We do not control the merchant's response or outcome.

Sensitive information and acceptable use

Do not send sensitive payment data when seeking assistance. This includes full card numbers, CVVs, banking credentials, or payment passwords. Keep requests factual and related to the assistance you need, and do not misuse this site or attempt to interfere with its operation.

Important boundaries

smtgltd.com acts as an affiliate decision-support intermediary. It is not the merchant or seller. The external merchant or supplier and its terms govern commercial conditions, availability, payment, fulfilment, delivery, returns, refunds, replacements, and warranties. For help, email contact@smtgltd.com. We can take your request and pass it to the relevant merchant or supplier, though the merchant's response and outcome remain outside our control.