About

smtgltd.com is an affiliate decision-support intermediary. We are not the merchant or seller. This page explains our role and how we can help with requests linked to external offers.

Our role

We provide assistance with requests connected to external merchant or supplier offers. We do not process orders or payments. We do not handle shipping, returns or warranties. When you choose to make a purchase, the purchase steps take place on the external merchant or supplier site, not on smtgltd.com.

How assistance works

You can contact contact@smtgltd.com with a request. We receive the request and forward it to the relevant merchant or supplier when relevant. The merchant or supplier remains responsible for the external transaction and its commercial decisions.

Examples of requests include a delivery-status question, a return-eligibility question or a warranty-contact question. The relevant merchant or supplier may be the retailer, marketplace seller or manufacturer named on the external offer.

What to expect

Intermediary assistance can help route a request. Eligibility, availability, timing, delivery, return, refund, replacement and warranty outcomes depend on the merchant or supplier and its terms. The merchant or supplier controls those outcomes.

Do not send sensitive payment details, such as full card numbers, CVVs, banking credentials or payment passwords, when asking for assistance.

Important information

smtgltd.com operates as an affiliate decision-support intermediary. It is not the merchant or seller. Commercial terms, availability, payment, fulfilment, delivery, returns, refunds, replacements and warranties are set by the external merchant or supplier and its terms. For assistance, email contact@smtgltd.com. We can receive your request and pass it to the relevant merchant or supplier. We do not control the merchant's response or the outcome.